Do you require a deposit?
Yes, two deposits are required to hold your event at The Volland Store. The first is to hold the space and is due with the signed contract. The amount required is 50% of the total rental fee and is nonrefundable. The second is a damage deposit and is due no later than 10 days before the event. This deposit is a flat fee of $250 and will be refunded after the event provided there are no damages to the property.
When can we set up for our event?
Indoor spaces need to be set up on the day of the event. For an outside event, we also ask that you set up for your event on the day of. However, plan for your tent to be set up the day before. If you choose to decorate in the tent earlier than the day of we are not responsible for damaged or missing decorations.
Can we bring in our own food?
Yes, you are welcome to bring in your own food or hire your own caterer. Please bring your food ready to serve. The catering kitchen includes a range, but is not equipped for preparing a meal. (List of caterers available)
Can we bring in our own wedding cake?
Yes. Staff does not set up or move wedding cakes.
May we provide our own alcohol?
A liquor license is not required by law when alcohol is served (not sold) at a private party that is held on private property. However, due to liability concerns, The Volland Store requires one of the following when you provide your own alcohol:
- Hire a caterer who has a liquor license.
- Hire a licensed bartender who will provide The Volland Store with a certificate of insurance naming The Volland Store as an additional insured.
- Buy a one-time event coverage policy and provide The Volland Store with a certificate of insurance naming The Volland Store as an additional insured.
Vehicles may be parked at the site overnight if guests wish to take another ride home, but must be retrieved no later than 2 pm on the day following the wedding.
Are candles allowed?
Yes. They must be completely enclosed in a container including the wick, flame, and bottom of candle. Containers need to be large enough to contain the candle and melting wax. No taper candles are allowed.
Are there any decorations you do not allow?
No birdseed, rice, or sparklers. No bubbles inside, but they may be used outside.
Are there bathroom facilities for outdoor events?
There are two bathrooms on the Gallery level, one of which is ADA-compliant, and there are two bathrooms on the Lower Level. If you feel you need more, you may wish to contact Cat Cans or Frankfort Porta Potty Inc.
What about parking?
The Meadow accommodates plenty of parking for your guests. It is a short walk and the ground is uneven in places. However, an ADA-compliant drop-off point is available.
Is cell service available?
Cell service is sometimes unreliable here, depending on the carrier. It can often be remedied by driving to a higher hill close by.
What happens if it rains?
We advise that all outdoor events have a backup plan in the event of rain. We do not refund money on events cancelled due to weather.
If I have my wedding ceremony at The Volland Store, may we have a rehearsal? Is there an extra fee for it?
We offer you use of the space the night before, based on availability, for no extra charge. If you plan to have your rehearsal dinner at one of the Store venues, this would, of course, assure availability of your space for the rehearsal.
Do you require security?
Bride must designate a “responsible person” whose name must be included with the reservation. It is the responsibility of this person to see that individuals not included in your group are barred from admission. This person should be present at the activity and see that the walk-through is completed after the event. This includes being certain everyone is out of the building, lights are turned off and all doors are closed and locked.